Terms Of Serivce



**1: AGREEMENTS**

This website is operated by Shield Shack. Throughout the site, the terms “we”, “us”, and “our” refer to Shield Shack. By accessing or using this website, including all information, tools, and services available on this site, you agree to accept and comply with the following terms and conditions ("Terms of Service", "Terms"). These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please carefully review these Terms of Service before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. Your acceptance of these Terms of Service is expressly limited to the terms contained herein.

By visiting our site and/or purchasing something from us, you engage in our services and acknowledge your acceptance of these Terms of Service, including any additional terms, conditions, policies, and notices referenced herein or available by hyperlink. Moreover, you agree that all transactions made on this site, including any future additions or tools to the store, shall be subject to these Terms of Service. It is your responsibility to regularly review the most current version of the Terms of Service on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

By using or purchasing products or services from Shield Shack, you affirm your agreement and adherence to our comprehensive list of terms and conditions outlined below. Failure to agree to these terms and conditions will result in restrictions on your use and/or purchase of our products.

**2: REFUND POLICY AND CHARGE BACKS**

Unfortunately, we don't issue refunds for digital products since once you've received them, there's no way for us to retrieve or reverse the download.

Chargebacks are strictly prohibited. Any attempt by a customer to exploit or breach our terms and conditions through a chargeback will result in a ban from making further purchases from Shield Shack. We will provide evidence to the credit card company to substantiate our terms and conditions, confirming the successful delivery of the product to the customer.

Terms and conditions for custom orders may vary, as our products at Shield Shack are built entirely from scratch based on the customer's requirements. Refunds will only be issued to customers if the product is found to be faulty or if we are unable to fulfil the order as specified.

**3: USE AND DISTRIBUTION OF PRODUCTS AND SERVICES**

Our products must not be used for:

Resale Prohibition: You are not allowed to resell our products under any circumstances.
Modification Restriction: Editing our textures or models is strictly forbidden, as it is considered ripping. (Products with included .psd files are exempt from this rule; if uncertain, please inquire through a support ticket.)
Redistribution Guidelines: Our products should not be shared beyond your server's development team. Anyone within your team who receives our products must delete them upon leaving. Donated products must also be removed from the server if the donor departs.
Proper Credits: It is not permitted to claim authorship of our products; appropriate credits must be given when required.
Commission Rights: We retain the right to sell or release commissions to others unless otherwise agreed upon with the Shield Shack management team.
If you fail to adhere to Shield Shack's terms of service, you must promptly remove all assets associated with Shield Shack within 24 hours of receiving a request from our management.

"Failure to securely maintain assist files is considered a breach of confidentiality and is classified as leaking. All files must remain secured at all times to uphold the integrity and security of our assets. Members with access are strictly prohibited from downloading files or attempting to alter them for any purpose, including the creation of derivative assist files. Any such actions are in violation of our security protocols and will be subject to disciplinary measures."

"We reserve the right to lock any files via CFX Keymaster"

**4: EXTERNAL 3RD PARTY WEBSITES**

Shield Shack exclusively operates on (https://shieldshack.shop) and (https://discord.gg/ss). We do not have any other verified websites, and if you choose to download or purchase products from other third-party websites, you do so at your own risk. Shield Shack is not affiliated with these unauthorized websites, and any downloads obtained from them will result in a ban from making purchases on our online store and via Discord.

**5: PERSONAL INFORMATION**

Any personal information collected is securely stored by our website provider, Shopify. Only the Shield Shack management team has access to this information, and it is protected from unauthorized access. We prioritize the confidentiality and security of your personal information and take appropriate measures to ensure its protection.